UK delivery
For items covered by our standard delivery rates:
- Standard delivery: £4.99, with an estimated transit time of 3–5 business days.
- Free standard delivery: available on eligible orders of £50 or more.
- Express delivery: £6.99 where available, with an estimated transit time of 1–2 business days.
Some items ship directly from our suppliers and have separate delivery rates. Delivery charges can vary when an order contains items from different suppliers. The services and final charges available for your items and address are shown at checkout.
Orders normally dispatch within 1–2 working days after payment is confirmed. Check the product page and checkout for any item-specific delivery information. Transit estimates apply after dispatch, exclude weekends and bank holidays, and are not guaranteed.
International delivery
We offer delivery to selected international destinations. Availability, services and charges depend on the items in your basket and the delivery address. Enter your address at checkout to see the available options. If no delivery option is offered, we cannot ship that basket to the selected address.
Tracking and delivery help
When tracking is available, we include it in your shipping confirmation. Please check your address before ordering. For a missing, delayed or damaged delivery, contact NexGen with your order number so we can help.